发明名称 |
MULTI-TIERED APPROACH TO E-MAIL PRIORITIZATION |
摘要 |
A method of automating incoming message prioritization. The method including training a global classifier of a computer system using training data. Dynamically training a user-specific classifier of the computer system based on a plurality of feedback instances. Inferring a topic of the incoming message received by the computer system based on a topic-based user model. Computing a plurality of contextual features of the incoming message. Determining a priority classification strategy for assigning a priority level to the incoming message based on the computed contextual features of the incoming message and a weighted combination of the global classifier and the user specific classifier. Classifying the incoming message based on the priority classification strategy. |
申请公布号 |
US2013339276(A1) |
申请公布日期 |
2013.12.19 |
申请号 |
US201213528598 |
申请日期 |
2012.06.20 |
申请人 |
LAI JENNIFER C.;LU JIE;PAN SHIMEI;WEN ZHEN;INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
LAI JENNIFER C.;LU JIE;PAN SHIMEI;WEN ZHEN |
分类号 |
G06F15/18 |
主分类号 |
G06F15/18 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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