| 摘要 |
Method of generating root causes for sentiments is presented. An individual can initial a root cause analysis of a corpus of documents (e.g., product reviews), possibly through clicking an icon near the corpus. A root cause analysis engine analyzes the corpus and sentiment to generate one or more root causes for the sentiment. The engine can then configure an output device to present the root causes for further review. The services offered by the root cause analysis engine can be provided in exchange for a fee. |
