发明名称 Customer assistance system
摘要 In accordance with embodiments of the present disclosure, an apparatus may include a network interface configured to receive data from and communicate data to a remote electronic device and a processor coupled to the network interface. The processor may be configured to receive, via a user interface at the remote electronic device and the network interface, credentials for identifying a customer, and to display to the user interface a notification that the customer owes a past-due amount on at least one loan account. The processor may also be configured to display to the user interface a plurality of options regarding the account. The processor may further be configured to receive via the user interface and the network interface, a selected option from the plurality of options.
申请公布号 US8600877(B2) 申请公布日期 2013.12.03
申请号 US201113200481 申请日期 2011.09.23
申请人 SMITH KERA PORRI;EDDY LINDA ANN;STARIKOVA ANNA VLADIMIROVNA;SUMMERS AMANDA JANE;WASSAM DANA RENEE;BANK OF AMERICA CORPORATION 发明人 SMITH KERA PORRI;EDDY LINDA ANN;STARIKOVA ANNA VLADIMIROVNA;SUMMERS AMANDA JANE;WASSAM DANA RENEE
分类号 G06Q40/04;G06Q40/02 主分类号 G06Q40/04
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