KNOWLEDGE MANAGEMENT METHOD HAVING AUTO-DISTRIBUTION BASED ON SMTP, AND SYSTEM THEREOF, AND RECORDING MEDIUM

摘要

A knowledge management method of an SMTP-based automatic classification mode according to the present invention includes a step of automatically classifying categories of selected mail content when a knowledge management request signal is received from an SMTP-based terminal according to a selection signal of a user on a mail list and a step of storing the selected mail content by mapping the content with a stored knowledge map stored in a database according to the automatically classified categories. [Reference numerals] (AA) Start;(BB) End;(S1) Realize mail list UI screen;(S2) Realize contents of mail into UI screen according to selection signal from user;(S3) Knowledge management - request signal is received or not?;(S4) Automatically categorize category according to selected mail contents reception;(S5) Store by mapping with knowledge map according to automatically categorize category;(S6) Receive evaluation on automatic categorizing contents of experties;(S7) Perform re-categorizing on knowledge map according to evaluation