| 摘要 |
The present invention discloses an expert system for order preprocessing, which comprises a knowledge base for storing and expressing knowledge for order preprocessing, wherein the knowledge comprises a conclusion for providing a decision basis for order processing and premises for deriving the conclusion; and an inference engine for inquiring corresponding premises in the knowledge base according to a request input by a user and deriving a conclusion according to the inquired premises in combination with fact data input by the user specific to the premises. The present invention further discloses an order preprocessing method. The present invention can solve the problems of long preprocessing time, low accuracy rate of preprocessing results and poor service quality caused by manual order preprocessing. |
