| 摘要 |
A portable technical support device includes a location-determining element configured to allow the portable technical support device to be location-aware, and a communicating element configured to allow the portable technical support device to access a network management system, the network management system having information relating to a communication device, wherein the portable technical support device obtains from the management system the information relating to the communication device by making the network management system aware of the location of the communication device using the portable technical support device as a location-determining element. |
