| 摘要 |
The present invention enables SLOs and their values to be determined in a system established for the purpose of providing services to users by accepting requirement values from a user with respect to desired SLOs, and presenting, as candidates which can be selected by a user, SLO groups satisfying those requirement values and SLO groups satisfying those requirement values as nearly as possible, and prompting the user to select a candidate. With this service level objective management system, an administrator inputs SLO names, SLO group names, the SLO names and target values for SLOs belonging to the SLO groups, a hierarchical relationships of the SLO groups, and the like. In addition, user-specified SLO names and requirement values with respect to those SLOs are received from user terminals. A combination specification means 94 calculates the degree to which the target values satisfy the requirement values for each combination of SLO groups, from the highest-ranked SLO group to the lowest-ranked SLO group.
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