| 摘要 |
The present invention relates to a system and method for managing return information. The system includes a postman terminal configured to receive return information from mail using return information providing service and a return information management server configured to store the return information received from the postman terminal in a return information DB, generate statistics information based on the return information, store the generated statistics information in a statistics information DB, and provide the return information and the statistics information to a forwarding customer terminal in response to a request of the forwarding customer terminal. In accordance with the present invention, return processing details information, change-of-address details information, and mail image information for each reason of return of return mail are provided to a customer. Accordingly, costs necessary to forward mail can be minimized, and costs necessary to deliver mail to a forwarding customer again can be reduced. |
