| 摘要 |
A system and method for managing events. A report of a problem is received from an authorized user. A new event is created logging the problem in response to receiving submission of the new event. The new event is saved in a database in response to receiving submission of the new event from the authorized user. The new event includes at least information about a location of a problem, a department assigned the event, an event code, and a contact method for one or more users associated with the new event. An alert is sent utilizing the contact method to notify the one or more users associated with the new event. Updated information is received regarding the new event. The updated information is saved in the database as associated with the new event. |
