发明名称 |
Method and system for recording telephone conversations placed on hold |
摘要 |
A system and method for recording telephone conversations which have been placed on hold is provided. After a telephone conversation has been placed on hold, assuming that the conversation was being recorded, the call is designated to be in the background. Once a processor senses that a background call exists, a check is performed to determine if there is a downlink connection for this call. If there is, a new communication channel is opened so that the background call can be recorded and then appended to the original recording.
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申请公布号 |
US8571186(B2) |
申请公布日期 |
2013.10.29 |
申请号 |
US201213457085 |
申请日期 |
2012.04.26 |
申请人 |
KUHL LAWRENCE EDWARD;EPP ANTON;BLACKBERRY LIMITED |
发明人 |
KUHL LAWRENCE EDWARD;EPP ANTON |
分类号 |
H04M1/64;H04M1/725;H04M3/42 |
主分类号 |
H04M1/64 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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