METHODS AND APPARATUS FOR USE IN PROCESSING DISCONNECTED EMERGENCY CALLS AND OTHER COMMUNICATIONS INVOLVING MOBILE COMMUNICATION DEVICES AND IN PROCESSING REMOTE MONITORING OF MOBILE COMMUNICATION DEVICES

摘要

PROBLEM TO BE SOLVED: To provide methods and apparatus for use in processing disconnected emergency calls and other communications involving mobile communication devices and in processing the remote monitoring of the mobile communication devices.SOLUTION: In one illustrative example, an emergency call with a public safety answering point entity is established by a mobile communication device via a wireless communication network. If the emergency call is disconnected, the mobile device monitors to receive an incoming call message for a continued emergency call from the public safety answering point entity. In response to receiving the incoming call message, the mobile device refrains from producing an audible alert and automatically answers the continued emergency call from the public safety answering point entity without detecting any manual answer via its user interface.