发明名称 |
Method and apparatus for routing a call to a subject matter expert via a packet network |
摘要 |
A method and apparatus for routing a call to a subject matter expert via a packet network is described. In one embodiment, a request to route said at least one call to the SME is received. A predefined location associated with the SME is also obtained. The call is then routed to a foreign Internet Protocol gateway associated with the predefined foreign location to communicate with the SME. |
申请公布号 |
US8565409(B1) |
申请公布日期 |
2013.10.22 |
申请号 |
US20050261695 |
申请日期 |
2005.10.28 |
申请人 |
CROAK MARIAN;ESLAMBOLCHI HOSSEIN;AT&T INTELLECTUAL PROPERTY II, L.P. |
发明人 |
CROAK MARIAN;ESLAMBOLCHI HOSSEIN |
分类号 |
H04M5/00;H04L12/66;H04M3/42;H04W40/00 |
主分类号 |
H04M5/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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