发明名称 Customer Relationship Management System for Physical Locations
摘要 A method for outputting information about a person includes identifying the person utilizing a wireless system upon entry into a physical location, and also includes locating the person within the physical structure. An engagement plan is retrieved based on the identification of the person and output. The engagement plan has information useful for interacting with the person. The engagement plan is created based at least in part on personal information of the person, the preferences of the person, and the past transactions of the person. A system for outputting information about a person, such as a customer, includes an object carried by the person, which is capable of being identified by a wireless system. A wireless interface communicates with the object. A computing device correlates the identification of the object with the person. An output device outputs information relating to the person.
申请公布号 US2013275217(A1) 申请公布日期 2013.10.17
申请号 US201313919724 申请日期 2013.06.17
申请人 NOVITAZ, INC. 发明人 RAMCHANDANI JAYANT
分类号 G06Q30/02;G06Q30/00;G07C9/00 主分类号 G06Q30/02
代理机构 代理人
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