发明名称 Teleconferencing system for allowing one touch queuing by callers in a facilitator led discussion
摘要 A teleconferencing system for establishing a facilitator-led teleconference involving a plurality of callers, a facilitator, and at least one party that can receive transfers. The teleconferencing system is operated by the facilitator under the control of application software through a user interface. A facilitator-led teleconference is formed and the callers are informed of how to initiate a transfer to the party, such as by touching of a key on their telephone keypad. The system detects the callers who initiate transfer. If the party is available the initiating caller is automatically transferred to that party. If the party is not available, such as would happen if numerous callers initiate transfer to that party, the initiating callers are placed into a transfer queue. When the party becomes available the callers in the queue are then transferred in queue order. Preferably an initiating caller remains in the facilitator-led teleconference until transfer and all transfers are performed with disruption to the ongoing teleconference.
申请公布号 US8559609(B2) 申请公布日期 2013.10.15
申请号 US201113064853 申请日期 2011.04.21
申请人 BURT BRIAN D 发明人 BURT BRIAN D
分类号 H04M1/00;H04M3/42 主分类号 H04M1/00
代理机构 代理人
主权项
地址