| 摘要 |
A communication facility embedded in a personalized workspace of collaborative platform for business network participants, facilitates communication, information exchange, and coordination in both human and automated interactions. The embedded facility may comprise one or more of the following. An event handler initiates information exchange between business partners, manually by user input or automatically by event(s) triggered in connected business systems. An artifact generator creates messages to be exchanged, either by instantiating a pre-defined message type or by analysis of event(s) and creation of a respective message. A transfer element is configured to transfer the generated communication artifact via one or more communication channels supported by sending and receiving participants. A notification element updates a party receiving the communication artifact, by updating the graphical workspace of the human end-users, by updating integrated business systems with respect to the received communication artifact, or by doing both. |
