发明名称 |
SYSTEM, METHOD, AND APPARATUS FOR PERFORMING FAULT DIAGNOSIS FOR AN ELECTRONIC APPLIANCE |
摘要 |
A fault diagnosis system, method, and apparatus are provided that diagnose a broken appliance and repair the broken appliance using voice communication. The method includes generating monitoring information, based on a current state of the appliance; generating first mix data by mixing the monitoring information and sound data; outputting the first mix data to a mobile communication terminal; receiving second mix data from the mobile communication terminal, when the monitoring information indicates that the appliance has a fault; extracting recovery data from the second mix data; and repairing the fault of the appliance using the recovery data.
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申请公布号 |
US2013268806(A1) |
申请公布日期 |
2013.10.10 |
申请号 |
US201313837817 |
申请日期 |
2013.03.15 |
申请人 |
SAMSUNG ELECTRONICS CO., LTD. |
发明人 |
PARK KYONG-HA;HONG HYUN-SU;SHIM SEUNG-SEOP |
分类号 |
G06F11/14 |
主分类号 |
G06F11/14 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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