A communication collaboration system may include a memory storing machine readable instructions to receive a first signal representing a first mode of communication for a user. The communication collaboration system may further include machine readable instructions to seamlessly escalate the first signal to a second signal representing a second mode of communication for the user. The second mode of communication may be different from the first mode of communication. The communication collaboration system may further include a processor to implement the machine readable instructions.
申请公布号
EP2648364(A2)
申请公布日期
2013.10.09
申请号
EP20130001132
申请日期
2013.03.07
申请人
ACCENTURE GLOBAL SERVICES LIMITED
发明人
HOLZMAN, MICHAEL A.;NEBOLSKY, CHARLES;WALHEIM, JON;DIAMOND, STEVEN W.;REDEY, FRANK O.;SOCHER, LARRY M.;PIERCE, CHRISTOPHER J.