SYSTEM FOR MONITORING AND DEPLOYING ENGINEERS

摘要

A system and method for monitoring the location of engineers within a specified area. The system comprises a plurality of nodes arranged throughout the specified area. The system monitors the locations of handheld devices carried by the engineers. When a maintenance request is received by the system, the system determines which of the engineers to respond to the maintenance request based on the locations of the handheld devices within the specified area. The system is then able to instruct the engineer via the handheld device to respond to the maintenance request. The system may also transmit further data to the handheld device for the engineer to view.