Rebuilding a first and second image based on software components having earlier versions for one or more appliances and performing a first and second integration test for each respective image in a runtime environment

摘要

A system and method for supporting a virtual appliance is provided. In particular, a support engine may include an update server that can manage a workflow to update an appliance in response to detecting upstream updates to one or more software components that have been installed for the appliance. For example, the workflow may generally include managing a rebuild the appliance to install the upstream updates and further managing an integration test to verify that the rebuilt appliance behaves correctly with the upstream updates installed. In addition, the support engine may further include a support analysis manager that can analyze the software components that have been installed for the appliance in view of various heuristic rules to generate a support statement indicating whether support is available for the appliance.