| 摘要 |
PURPOSE: A product recommending system using an automation device and a method thereof are provided to offer a customized and differentiated product by recommending a product using the automation device and providing the consultation of a customer service center according to the consultation requesting button click of a customer. CONSTITUTION: If a customer recognition part (30) recognizes the use of an automation device by a customer (1), a product recommendation display part (40) confirms the information related to the customer and customized product information at a customer information database (70) and a customized product information database (80) and displays the customized product information on the screen of the automation device. If the information related to the customer and customized product information are delivered to a customer service center (10) by a customer service center connecting part (60), the customer service center begins the consultation of the customized product information. [Reference numerals] (10) Customer service center; (200) Financial computing system; (30) Customer recognition part; (40) Product recommendation display part; (50) Control part; (60) Customer service center connecting part; (70) Customer information database; (80) Customized product information database; (AA) Card; (BB) Bankbook; (CC) Communication connection |
