| 摘要 |
In the field of communications, a method and an apparatus for managing a user are provided. The method for managing a user includes the following steps. An identity of a user is authenticated. After the identity authentication of the user is successfully performed, a service router (SR) authenticates a management authority of the user. After the management authority authentication is successfully performed, service configuration management is performed according to the management authority of the user. As compared with the conventional art, by moderately authorizing the lower level user, the technical solutions can reduce the costs of operation and maintenance, improve the efficiency and solve the problem in time, thereby improving customer satisfaction.
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