TELLER SUPPORTING COUNTER RECEPTION SYSTEM AND COUNTER PROCESSING METHOD

摘要

PURPOSE: A counter reception system and a counter processing method are provided to reduce the burden of a client and the clerical burden of a bank. CONSTITUTION: A sales store system (200A) is equipped with a counter reception terminal (210) connected to a store server (201) and having a teller front terminal (211) and a client terminal (212) connected to each other. A payment medium reader (2122) and a self-scanner (2123) are installed between the front terminal and the client terminal. A clerical procedure support screen is displayed on the teller front terminal. Issue-processing data is generated by adding clerical procedure information, containing information about transaction-related documents read from the reader and scanner, and fee information. [Reference numerals] (100) Host system; (111) Automatic transaction management server; (112) Store management server; (120) Client management server; (130) Charge system; (140) Tally clerk host; (150) Client management DB; (160) Charge DB; (201) Store server; (2011) Terminal management function in a store; (2012) Store communication management system; (2013) Client management DB; (203) Store rear transaction terminal; (204) Store high counter; (2041) Agenda data processing and registering function; (2042) Authentication data processing function; (2043) Automatic charge calculation function; (2044) Communication function; (2045) Agenda management DB; (211) Front terminal; (2111,2121) Display unit (touch panel); (2112) Scanner for user authentication record; (2113) Control unit; (2114) Agenda data processing function; (2115) User alliance processing function; (2116) Communication function; (2122) Card reader; (2123) Self-scanner; (212A) Client terminal A; (212B) Client terminal B