| 摘要 |
PROBLEM TO BE SOLVED: To provide a terminal to be diagnosed, a server, a method and a program which can perform diagnosis and countermeasures without an operator, by instructing a user to perform a selection operation for diagnosis and countermeasures.SOLUTION: A terminal to be diagnosed 10 which performs diagnosis and countermeasures for a terminal to be diagnosed 19 on the basis of an inquiry operation by a user acquires current terminal setting data of the terminal to be diagnosed 10, current location data of the terminal to be diagnosed, or operation history data of the terminal to be diagnosed, and determines pieces of inquiry data which are expected that the user would inquire about the terminal to be diagnosed 10 on the basis of the acquired data. Inquiry data 41 is outputted according to an expected priority order in which the user would perform inquiry among the determined pieces of inquiry data and desired inquiry is received from the user by multiple-choice. |
