发明名称 |
Method and Apparatus for Responding to an Inquiry |
摘要 |
Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and, without more, will not be useful in determining whether their corresponding answer responds to an inquiry.
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申请公布号 |
US2013177893(A1) |
申请公布日期 |
2013.07.11 |
申请号 |
US201313782616 |
申请日期 |
2013.03.01 |
申请人 |
AT&T INTELLECTUAL PROPERTY II, L.P.;AT&T INTELLECTUAL PROPERTY II, L.P. |
发明人 |
FENG JUNLAN;GILBERT MAZIN;HAKKANI-TUR DILEK;TUR GOKHAN |
分类号 |
G09B5/00 |
主分类号 |
G09B5/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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