摘要 |
The invention refers to a process for the automation of a service channel, which allows a service channel to be initialized, operated and recovered in an automated manner, which comprises one or a plurality of devices associated to one or a plurality of applications. According to an embodiment of the invention, the process for the automation of a service channel comprises the steps of (a) reading the configuration (201) of a service channel; (b) localizing (202), in a data base, the device and the associated applications, which configuration was read in step (a); (c) initializing the device (203); (d) verifying whether the device was successfully initialized or not (204); (e) verifying whether there are more devices to be initialized or not (205); (f) ending the initialization (206), in the event of not having more devices to be initialized; and (g) running the operation step (300). |