SYSTEM AND METHOD FOR EMPLOYING SELF-OPTIMIZING ALGORITHMS TO PROBE AND REACH REGIONS OF HIGHER CUSTOMER SATISFACTION THROUGH ALTERED SYSTEM PARAMETERS ON SURVEY RESULTS

摘要

A system and method described herein provide for the generation of self-optimization algorithms from user survey results for a complex system, such as a matching algorithm for a trip sharing service. User feedback surveys are generated and transmitted to users of the complex system to obtain feedback on a user's experience using the complex system. Survey results from completed surveys are compiled to demonstrate statistical evidence of alternations that can be made to adjust the settings of the complex system. The system and method may use the generated alternations by the complex system to modify the settings of the complex system.