METHOD AND SYSTEM FOR RELATIONSHIP MANAGEMENT AND INTELLIGENT AGENT
摘要
<p>The present invention.provides computer-based systems and methods directed to maintaining a database of user profiles based, respectively, on user interaction with third-party systems. The invention includes the processes of: accessing a unique user profile associated with a unique user; automatically collecting, by an agent module executing on a processor associated with a first system, data associated with the unique user based at least in part on the unique user's interaction with a system unassociated with the first system; evaluating by the processor the collected data and searching available databases to identify potential items of interest to the unique user based at least in part on the unique user profile and the collected data; determining a set of predicted items of interest to the unique user from the identified potential items of interest; and displaying data representing the set of predicted items of interest.</p>
申请公布号
WO2013089823(A1)
申请公布日期
2013.06.20
申请号
WO2012US41591
申请日期
2012.06.08
申请人
WEST SERVICES, INC.;HYATT, GEOFFREY;SWAN, WILBUR;SAMUEL, SHAWN