Computer product, apparatus and method for generating configuration-information for use in monitoring information technology services

摘要

Computer product for generating configuration-information that performs obtaining a first process information operating on a server from each of a plurality of servers constituting an IT system prior to a start of processes in any of the servers, the processes including a process corresponding to an application for an IT service; repeatedly obtaining a second process information from each of the servers through the start to end of the processes performing the application; specifying third process information corresponding to the application by removing the first process information from the second process information; and generating configuration information for monitoring a process condition of the processes, from the third process information, a process name corresponding to the application and identification information of the server where the process corresponds to the process name of the application, the extracted process name being associated with the identification information.