摘要 |
<P>PROBLEM TO BE SOLVED: To easily and accurately execute the procedure of a claim accompanied by the abandonment of a contract. <P>SOLUTION: A storage situation management device 110 is configured such that when abandonment information is input to a customer information database 400, customer information including the input abandonment information is acquired by a customer information acquisition part 610 from the customer information database 400, that the presence/absence of a claim for which the addition of added charge is required among uncollected claims is determined by an addition determination part 612 on the basis of the acquired customer information, and that the determination result is output by a determination result output part 613 to a terminal device 150 of a business office for achieving a predetermined terminal device. <P>COPYRIGHT: (C)2013,JPO&INPIT |