| 摘要 |
A system and a method are provided for care coordination in healthcare. The system consists of a network of one or more kiosks or one or more mobile devices and one or more backend healthcare information systems. The method works by retrieving the patient information from backend systems, by identifying and prioritizing any gaps in care, and messaging to the patient and/or the provider with specific care coordination steps. The system verifies whether a gap in care has been addressed by asking the patient during an automatic call made to the patient to make an appointment to address a gap in care, a check in, a check out and/or listening to the claims data for the patient at the payer. Our invention is useful for care coordination for addressing patients' gaps in care, especially when multiple parties and/or diseases exist.
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