发明名称 PORTAL BASED CASE STATUS MANAGEMENT
摘要 Illustrative embodiments include a method, system, and computer program product for providing a current status of an update to a data record. A computer receives, from a portal in a backend application, a request for status of a previous request to perform the update to the data record. The computer determines a previously reported status from a previously completed processing operation on the data record in a workflow used for processing the previous request. The computer further determines a status of a presently incomplete processing operation on the data record in the workflow used for processing the previous request. The computer adding the previously reported status and the status of the presently incomplete processing operation to a status report, forming the current status. The computer transmits a response including the current status.
申请公布号 US2013152181(A1) 申请公布日期 2013.06.13
申请号 US201113313942 申请日期 2011.12.07
申请人 EILER BRIAN GREGORY;INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 EILER BRIAN GREGORY
分类号 H04L9/32;G06F7/00 主分类号 H04L9/32
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