| 摘要 |
A methodology for restoring the sustainable profitability of a business unit through operational and process re-engineering (operational turnaround), which includes the following stages: an initial assessment (i.e. financial sustainability in the absence of any operational turnaround action or infusion of funds, evaluation and prioritization of urgent needs, etc.), planning and pre-work (i.e. key performance indicators and goal setting, resource and documentation planning, transitional maps, etc.), execution (i.e. the actual operational and process re-engineering, deployment of customer-centric strategies, restructuring, downsizing, performance management, etc.), and stabilization (i.e. implementing control measures to prevent future losses, growth strategy design and implementation, measurements of performance sustainability, periodic data reviews, etc.).
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