发明名称 |
PEER-TO-PEER TELEPHONY RECORDING |
摘要 |
System and method for recording communication sessions in a peer-to-peer communication networks. A conference call may be established between an external end-device, a target agent end-device of a call center and a recorder over a peer-to-peer communication network. After the conference call is established, the recorder may receive media transferred between the external end-device and the target agent end-device and record that media.
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申请公布号 |
US2013142318(A1) |
申请公布日期 |
2013.06.06 |
申请号 |
US201313748658 |
申请日期 |
2013.01.24 |
申请人 |
NICE-SYSTEMS LTD.;NICE-SYSTEMS LTD. |
发明人 |
MARGOLIS STAS;PORTMAN LEON;CORY MORDEHAI |
分类号 |
H04M3/42 |
主分类号 |
H04M3/42 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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