USER OPINION GATHERING METHOD USING SNS SENSTENSE ANALYSIS

摘要

PURPOSE: A user requirement collection method through SNS(Social Network Service) sentence analysis is provided to calculate reliability for necessary elements and selection elements in an SNS sentence, thereby collecting user requirements with high reliability. CONSTITUTION: A server confirms whether or not an SNS sentence includes one or more words which show a required function when software is developed(S210,S220). The server distinguishes one or more words into essential elements or selection elements(S230). The server analyzes association rules with the selection elements based on the essential elements(S240). The server calculates reliability for the necessary elements or the selection elements(S250). The server determines a necessary element and a selection element corresponding to reliability of high rank N as user requirements(S260). [Reference numerals] (AA) Start; (BB) End; (S210) Receive a transceived sentence through a social network; (S220) Confirm whether or not a word indicating a function required for software development is included in the sentence; (S230) Distinguish the word indicating the function required for software development into an essential element or a selection element; (S240) Analyze association rules with the selection element based on the essential element; (S250) Calculate reliability for the sentence including the essential element and the selection element; (S260) Determine the sentence including the essential element or the selection element corresponding to a predetermined upper number after arranging a reliability calculation result in descending order