System and method for providing transaction-related communication using machine-readable encoded information

摘要

A computer generates encoded information to associate a physical package to a transaction. The transaction comprises an order for one or more items to be shipped in the package. The encoded information is provided for inclusion in a machine-readable representation of the encoded information for shipping with the physical package. Subsequent to delivery of the physical package to a recipient, recipient reaction information containing the encoded information obtained from the machine-readable representation is received over a network. The encoded information is used to associate the recipient reaction information to a record for the transaction.