发明名称 PORTABLE TERMINAL WHICH RECEIVES REMOTE SUPPORT, REMOTE SUPPORT METHOD, PROGRAM FOR REMOTE SUPPORT, OPERATOR SYSTEM, OPERATOR SERVER AND OPERATOR TERMINAL
摘要 <P>PROBLEM TO BE SOLVED: To browse a setting operation and an apparatus status of another apparatus by using a target apparatus accessed by an operator terminal, when there is a problem in the other apparatus which is communicably connected to the target apparatus accessed by the operator terminal, not in the apparatus. <P>SOLUTION: A portable terminal 10 detects an electrical appliance 50 connected to a local area network to which the portable terminal 10 is connected in response to an instruction from an operator terminal 150, and determines model-related information of the detected electrical appliance 50. The portable terminal 10 enables the operator terminal 150 to browse a setting operation to the electrical appliance 50 or an apparatus status of the electrical appliance 50 on the basis of the determined model-related information. Consequently, a fault in the electrical appliance 50 can be solved. <P>COPYRIGHT: (C)2013,JPO&INPIT
申请公布号 JP2013092828(A) 申请公布日期 2013.05.16
申请号 JP20110232914 申请日期 2011.10.24
申请人 SUGAYA SHUNJI 发明人
分类号 G06F13/00;H04M11/00 主分类号 G06F13/00
代理机构 代理人
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