发明名称 Method, system and program product for assigning a responder to a requester in a collaborative environment
摘要 A method, system and program product for assigning a resource to a client in a collaborative environment. The method includes defining, using a tool, a threshold value for collaborative attributes for each resource responding to one or more clients and calculating on a periodic basis, using the tool, an updated value for the collaborative attributes for each resource. The method further includes comparing, upon receipt of a collaboration request, the updated value with the threshold value defined for collaborative attributes for a first resource and, if the updated value is less than the threshold value for the first resource, connecting the client to the first resource for establishing a collaborative session. If not, repeating comparing the updated value with the threshold value for the collaborative attributes defined for a next resource and connecting the client to the next resource whose updated value is less than the threshold value.
申请公布号 US8443048(B2) 申请公布日期 2013.05.14
申请号 US201213564377 申请日期 2012.08.01
申请人 LINGAFELT CHARLES STEVEN;MERRILL DAVID PAUL;MOORE JOHN ELBERT;INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 LINGAFELT CHARLES STEVEN;MERRILL DAVID PAUL;MOORE JOHN ELBERT
分类号 G06F15/16 主分类号 G06F15/16
代理机构 代理人
主权项
地址