SYSTEM AND METHOD FOR CUSTOMER MANAGEMENT OF CUSTOM MEDICAL PROCEDURAL TRAYS

摘要

A computer system uses requests from a customer configuring and pricing custom medical procedural kits (PACKs) ordered by the customer from a service provider. A service provider computer which executes a PACK management application to receive and process customer requests in configuring and pricing the PACKs. The PACK management application allows a customer to access a list of components of PACKs associated with a customer account. Preferably, the list of components is accessible for display on the customer computer with no need for personnel of the customer to interact with personnel of the service provider. A PACK database stores configuration and pricing information for each PACK associated with the customer account. The system allows a customer to view bills of materials for PACKs and request changes thereto, request vendor price exceptions for various kit components, submit forecast reports reflecting future need for the kits, submit changes to work orders, view current inventory on hand and in manufacturing of kits.