METHOD AND SYSTEM FOR DELIVERING DEVICE SPECIFIC SERVICE DOCUMENTATION TO A MOBILE PLATFORM

摘要

Disclosed is a method and system for delivering device specific service information to a mobile platform. According to an exemplary system, a mobile phone and a Device Assist Server are operatively connected to prompt a user to capture relevant device information using a camera associated with the mobile phone. A remote Device Assist Server processes this device information and provides service related information to the user via the mobile phone.