摘要 |
<p>Provided are: a conference-call system that makes it possible to see changes in listeners' satisfaction levels over time; and a method that allows the incorporation of listeners' opinions and automatic digest playback. Said conference-call system comprises the following: call terminals each provided with a speech means, an audio output means, a communication interface, and a GUI comprising a conference-information display means and a conference-participation registration means; monitor terminals each provided with an audio output means, a communication interface, and a GUI comprising a conference-information display means, a monitor-participation registration means, and a satisfaction-level input means; and a host computer that exchanges audio packets with each call terminal. The host computer generates conference-call packets by combining audio packets received from each call terminal. The generated conference-call packets are transmitted to each call terminal and monitor terminal. Satisfaction-level-data time information received from the monitor terminals is used to compute received count totals for prescribed time periods. The distribution of the satisfaction-level-data received count totals from the beginning of a conference call to the end thereof is organized chronologically and transmitted to the call terminals and monitor terminals.</p> |