| 摘要 |
<p num="1">The present invention uses instant messaging to effectuate structured communication. A structured communication component is used in conjunction with an instant messaging component to allow an instant messaging user to quickly formulate a structured communication for transmission to one or more recipients. The recipients are presented with the structured communications such that they provide a structured response that is transmitted back to the sender. The responses from the various recipients can then be reviewed, such as in a desired report format, by the sender.
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