| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a control server, a control method, a program, and a control system for responding to even a user input with respect to any one of multiple user terminals. <P>SOLUTION: A control server includes: a voice guidance control unit for controlling the provision of voice guidance to a telephone terminal from a voice guidance server; a Web content control unit for controlling the provision of a Web content related to content of the voice guidance to a Web client; and a multi-access control unit for receiving the notification of a voice input result indicating an input content by a user to the telephone terminal and a Web input result indicating an input content by a user to the Web client, and outputting an indication based on the voice input result or the Web input result to the voice guidance control unit and the Web content control unit. <P>COPYRIGHT: (C)2013,JPO&INPIT |
