发明名称 User-Centric Opinion Analysis for Customer Relationship Management
摘要 In one embodiment, for each of one or more users, the user having provided one or more opinions concerning one or more products, deriving one or more opinion records from the one or more opinions, wherein each opinion record is derived from a specific opinion provided by the user concerning a specific product; generating a user-preference profile based on the one or more opinion records, wherein: the user-preference profile comprises one or more user-preference vectors corresponding to the one or more products; and each user-preference vector comprises one or more features of the corresponding product and one or more feature scores respectively corresponding to the one or more features.
申请公布号 US2013080208(A1) 申请公布日期 2013.03.28
申请号 US201113242352 申请日期 2011.09.23
申请人 WANG JUN;UCHINO KANJI;FUJITSU LIMITED 发明人 WANG JUN;UCHINO KANJI
分类号 G06Q30/02;G06Q10/10 主分类号 G06Q30/02
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