摘要 |
<p>The systems and methods relate to decision making processes. Data associated with a request for a decision is received. Risks associated with the request are identified. Decision queries associated with each of the identified risks are determined. Any non-standard attributes associated with each of the identified risks are identified. A confidence level threshold for each of the identified risks is determined. A decision recommendation, generated by a machine learning component, is received. The decision recommendation includes a response to each of the one or more decision queries, determined based on the exceptional attributes, if any, and a confidence level associated with the response. The confidence level is compared to the confidence level threshold. Based on the comparison, a decision path for responding to the request is determined. Decision path actions are determined based on the decision path.</p> |
申请人 |
WELLPOINT, INC.;APTE, ATUL;CHENNURU, ASHOK;HICKMAN, SEAN, J.;TANG, RICKEY |
发明人 |
APTE, ATUL;CHENNURU, ASHOK;HICKMAN, SEAN, J.;TANG, RICKEY |