| 发明名称 |
System and Method for Troubleshooting a Set Top Box |
| 摘要 |
A method and system for troubleshooting a set top box is disclosed and can include receiving a trouble ticket from a set top box and initiating a self-test at the set top box. The method and system can include receiving test results from the set top box and analyzing the test results to isolate a problem. |
| 申请公布号 |
US2013057704(A1) |
申请公布日期 |
2013.03.07 |
| 申请号 |
US201213667049 |
申请日期 |
2012.11.02 |
| 申请人 |
AT&T INTELLECTUAL PROPERTY I, LP;AT&T INTELLECTUAL PROPERTY I, LP |
发明人 |
SAVOOR RAGHVENDRA;LI ZHI |
| 分类号 |
H04N17/04 |
主分类号 |
H04N17/04 |
| 代理机构 |
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代理人 |
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| 主权项 |
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| 地址 |
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