| 摘要 |
Call replay systems and methods are disclosed. A call replay system can record a telephonic communication and replay the recorded communication upon request. The entire communication may be recorded, or only a portion, such as the most recent few minutes. The entire recording can be transmitted to a requestor, or only a portion. The recording may be altered before it is transmitted to a requestor. Alterations may include actions taken to reduce playback time, such as removing spaces in the recording where no conversation is taking place, or speeding up the recording. Other alterations may include adjusting the sonic characteristics of the recording, translating the recording, or transcribing the recording to create a text version.
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