| 摘要 |
A method, non-transitory computer readable medium and apparatus for extracting business centric information from a social media outlet are disclosed. For example, the method obtains a plurality of messages from a social media outlet, classifies a subset of the plurality of messages obtained from the social media outlet as problem messages, extracts problem phrases by extracting a problem phrase from each one of the problem messages, and correlates a problem to a third party entity with the problem phrases. |
