发明名称 Intelligent interactive call handling
摘要 An intelligent interactive call handling system is provided that typically includes a central office, a call-handling device, and an internet call routing system. The central office typically triggers a query responsive to receiving a call request. The call-handling device is coupled to the central office, receives the query, and triggers an internet call routing query. The internet call routing system, which is coupled to the call-handling device, typically receives the internet call routing query, determines presence of the called party with respect to at least one registered communication device, sends a prompt to the called party at said at least one registered communication device responsive to the presence determination, receives a reply from said at least one registered communication device, and routes the call responsive to the reply. Methods and other systems are also provided.
申请公布号 US8355731(B2) 申请公布日期 2013.01.15
申请号 US20100774825 申请日期 2010.05.06
申请人 AT&T INTELLECTUAL PROPERTY I, L.P.;KENT, JR. LARRY G.;DANIELL W. TODD;ARNOFF MARY S. 发明人 KENT, JR. LARRY G.;DANIELL W. TODD;ARNOFF MARY S.
分类号 H04W40/10;H04M3/54;H04M7/00;H04Q3/00;H04Q3/72;H04Q7/00 主分类号 H04W40/10
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