| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a mechanism for leading to the benefits of general consumers by improving the service quality and the business world image in a whole real estate business world. <P>SOLUTION: Created is a system for indicating the guideline of service provision quality having several tens of items such as a customer service, information security, compliance, accident-free management and education to general employees in a real estate business world, and for enabling a third person to evaluate and authenticate the service provision quality. A management company has a Web page carrying authenticated services and authenticated enterprises on a WWW server connected to the Internet to announce the authenticated services, and to inform general customers that the authenticated enterprises own a specific level of service quality and enterprise quality. <P>COPYRIGHT: (C)2013,JPO&INPIT |
