| 摘要 |
Tracking or monitoring activities associated with employees, such as field technicians working in the field, is based on receiving and processing activity information related to activities conducted by the employees. Activity information may include location information associated with individual activities or equipment, employee status information (e.g. clocked-in or clocked-out), travel information, or other information associated with an employee's activities. In an example, tracking employee activities may include receiving field service activity information, associating at least one data source with at least one technician, associating an acquisition event with at least one time window and at least one location, and generating a timeline associated with the at least one technician and at least one data source, where generating the timeline includes reconciling the acquisition event with the received field service activity information.
|
